Terms of service
Last updated: April 2026
1. Overview
This website is operated by ECOM BURJEON LIMITED, trading as Home&So. By visiting our store and purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.
Company Registration Number: 15943642
Email: hey@homeandso.com
Registered Address: 381 Alum Rock Road, Birmingham, England B8 3DS, United Kingdom
2. Eligibility
By using this website, you confirm that you are at least 18 years of age, or that you are using the site with the supervision of a parent or guardian. We reserve the right to refuse service to anyone for any reason at any time.
3. Products
We have made every effort to display our products as accurately as possible. However, we cannot guarantee that your screen's display of colours will be exactly accurate. All products are subject to availability. We reserve the right to discontinue any product at any time.
4. Pricing
All prices are displayed in US Dollars (USD). We reserve the right to change prices at any time without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you immediately.
5. Orders
By placing an order, you are making an offer to purchase a product. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. You will receive an order confirmation email once your order has been accepted.
6. Payment
We accept all major credit and debit cards. Payment is processed securely at checkout. We do not store your payment card details. All transactions are encrypted using SSL technology.
7. Shipping
We ship within the United States only. Shipping is free on all orders. Orders are typically processed within 0 to 1 business days and delivered within 4 to 8 business days after dispatch. For full details please refer to our Shipping Policy.
8. Returns and Refunds
We offer a 30-day return window from the date of delivery. Items must be unused and in their original packaging. For full details on how to start a return or request an exchange, please refer to our Returns & Refund Policy.
9. Cancellations
You may cancel your order free of charge before it has been dispatched. Please contact us at hey@homeandso.com as soon as possible with your order number. If your order has already been shipped, it will fall under our standard return procedure.
10. Intellectual Property
All content on this website including but not limited to images, text, logos, graphics and product designs is the property of ECOM BURJEON LIMITED or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute or use any content from this website without our express written permission.
11. User Conduct
By using our website you agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorised access to any part of our website
- Transmit any harmful, offensive or disruptive content
- Use our website to infringe the intellectual property rights of others
12. Disclaimer of Warranties
Our website and products are provided on an "as is" basis. We make no warranties, express or implied, regarding the accuracy, reliability or availability of our website or products. To the fullest extent permitted by law, we disclaim all warranties of any kind.
13. Limitation of Liability
To the fullest extent permitted by law, ECOM BURJEON LIMITED shall not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your use of our website or purchase of our products. Our total liability to you shall not exceed the amount you paid for your order.
14. Third Party Links
Our website may contain links to third party websites. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
15. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand our practices.
16. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page with an updated date at the top. Your continued use of our website after any changes constitutes your acceptance of the new terms.
17. Governing Law
These Terms of Service and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the United States and the state of Pennsylvania, without regard to its conflict of law provisions.
18. Contact Information
Home&So
ECOM BURJEON LIMITED
381 Alum Rock Road
Birmingham, England B8 3DS
United Kingdom
Company Registration Number: 15943642
Email: hey@homeandso.com
Customer Service Hours:
Monday to Friday: 9:00 AM – 6:00 PM (EST)
We aim to respond to all emails within 24 hours (Mon–Fri). Messages received on weekends or public holidays will be answered on the next working day.