Payment Policy

Last Updated: April 2026 | Home&So | United States Orders Only

This page outlines the billing and payment practices for Home&So. By placing an order on our website, you agree to the terms described below.

1. Accepted Payment Methods

Home&So currently accepts the following payment method:

• PayPal

All transactions are processed in United States Dollars (USD).

2. Payment Processing

Payment must be completed in full at the time of purchase. Orders will not be processed or dispatched until payment has been successfully received and confirmed. If your payment is declined or fails for any reason, your order will not be confirmed and you will need to retry with a valid payment method.

3. How to Check Out

When you are ready to purchase, click the "Checkout" button in your cart. You can complete your purchase as a guest — no account is required. On the payment screen, you will see the full order total. Select PayPal as your payment method, enter your billing address, and complete your purchase.

4. Pricing & Currency

All prices displayed on our website are in United States Dollars (USD). Prices are subject to change at any time without prior notice. Any applicable taxes will be calculated and displayed at checkout before you confirm your order.

5. Secure Payment

Home&So takes the security of your payment information seriously. All transactions on our website are protected by 128-bit SSL encryption. You can confirm your connection is secure by looking for the padlock icon in your browser's address bar.

We do not store your payment details once your order is complete. All payment information is handled directly by PayPal, a globally trusted and secure payment provider. You can rest assured that your financial information is protected with every purchase.

6. Payment Verification

Home&So operates an internal payment screening process to ensure a safe and secure shopping environment. In certain cases, we may need to verify customer information before an order is processed. If this applies to your order, we will contact you using the details provided at checkout. Please ensure your contact information is accurate and up to date to avoid any delays.

7. Fraud Prevention

Home&So reserves the right to cancel, hold, or refuse any order that is suspected of fraudulent or unauthorised activity. We take fraud prevention seriously in order to protect both our customers and our business. If your order is held for review, our team will contact you promptly.

8. Refunds & Chargebacks

All refunds are processed in accordance with our Return & Refund Policy. If you have an issue with your order or payment, please contact us at hey@homeandso.com before raising a dispute or chargeback with your payment provider. We are always happy to resolve issues directly and as quickly as possible.

Unauthorised chargebacks will be disputed. Contacting us first is the fastest way to get your issue resolved.

9. Changes to These Terms

We reserve the right to update these Billing Terms & Conditions at any time. Any changes will be posted on this page with a revised update date. Continued use of our website following any changes constitutes your acceptance of the updated terms.

---

Contact Information

Home&So
ECOM BURJEON LIMITED
381 Alum Rock Road
Birmingham, England B8 3DS
United Kingdom

Company Registration Number: 15943642

Email: hey@homeandso.com

Customer Service Hours:
Monday to Friday: 9:00 AM – 6:00 PM (EST)

We aim to respond to all emails within 24 hours (Mon–Fri). Messages received on weekends or public holidays will be answered on the next working day.